Knowledge Base

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Knowledge Base

I'm a current charity Partner

I'm a current charity Partner

Click here for help if you're a current charity partner

What is the difference between submitted and completed on my campaign signup report?

Charity Newbie Guide

What are the different ways you gather donations?

What Marketing services are available to us as a charity?

Directing Fundraisers to set up a free Fundraising Page (fundraiser led)

Getting Started!

How do I set up my Charity Profile?

What are GivePenny's Unique Features?

New Charity FAQs

What communications do my fundraisers get from GivePenny when they sign up?

How do I set up a campaign on GivePenny?

Donations made in other currencies

How do leaderboards work?

Fundraising Setup - what's this all about?

How do I set up a Custom Challenge?

How do I set up an Event on GivePenny?

When our event/ appeal finishes will the fundraising pages close at the same time?

How do I set up Direct Donate Appeal on GivePenny?

How do I set up a charity Spotify Playlist on GivePenny?

How does Stripe (card payment processing) work?

What do Charity Reports look like on GivePenny?

Can I add or change a custom field/data tag on my reports?

Can GivePenny claim Gift Aid on the charities behalf?

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Resource Hub (Everything You'll Ever Need!)

GivePenny Donation Buttons

Design Guidelines

Newsletter Insert

Communication Templates

Video Tutorials

Case Studies

How to Filter Out Explicit Songs on Your Spotify Charity Playlist – Quick Steps

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